Yes, it is safe to make payments on our website. We prioritise the security of your personal and financial information. We use industry-standard encryption and security measures to protect your data during the payment process. Your information is kept confidential and secure.

We follow strict security and privacy policies. Generally, we do not store your payment information after the transaction is complete. This helps ensure the safety of your financial data. On your account there may be a place for you to store your preferred payment method, however that is an optional field.

If your payment fails or is declined, there are several potential reasons, such as insufficient funds, incorrect bank/card information, or an issue with your payment method. You can try the following:

• Verify your payment details and bank/card information.
• Ensure you have sufficient funds in your account.
• Contact your payment provider or financial institution for assistance.
• Try an alternative payment method.

Refund policies vary depending on the type of purchase and our Terms and Conditions. If you’ve made a payment in error or wish to request a refund, please refer to our refund policy or contact our customer support for assistance.

You can typically check the status of your payment or order by logging into your account on our website. There, you should find information about your recent orders, including their current status and tracking details if applicable.

Any additional fees associated with online payments, if any, such as processing fees or shipping charges, will be disclosed to you during the checkout process. Make sure to review the order summary before finalizing your payment.